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Premier Health Plan - For providers

At Premier Health Plan IPA, we're committed to supporting the physicians who care for our members

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Support for your practice

At Premier Health IPA, we’re committed to supporting the physicians who care for our members. We know your time is valuable, and our goal is to make it easier for you to deliver high-quality, efficient care.

Our Provider Relations Team is here to help you navigate policies, respond to health plan audits, stay ahead of regulatory changes and streamline day-to-day operations. Need help or want to schedule an on-site visit? Call our Provider Relations Department at (818) 461-5000. 

In-person or virtual Cap Connect training

Visit Cap Connect

Tools and technology

We offer a provider portal, Cap Connect, designed to simplify your workflow. This online resource gives you access to:

  • Claims and eligibility lookups
  • Referral submissions
  • Authorization tracking
  • Training and support resources

To request in-person or virtual Cap Connect training, email us at conifer-training@coniferhealth.com.

On-site services and in-service topics

Our team can meet with physicians and office managers to provide personalized training and guidance in key areas such as:

  • Eligibility and patient rosters
  • Claims and billing support
  • PCP and specialist policies and procedures
  • Quality and utilization management
  • Medicare risk-based reimbursement and pay-for-performance
  • HIPAA compliance and regulatory updates
  • Resources for senior patients

What sets us apart

We offer a full range of services and tools to help your practice succeed:

  • On-site provider support
  • Automatic fax-back for faster authorizations
  • Claims upload capabilities
  • Web-based tools for:
    • Authorizations
    • Claims status
    • Eligibility verification
    • Direct referral submissions
  • Physician promotion through our website
  • Specialized programs:
    • Homebound care
    • Diabetic clinic
    • 24/7 skilled nursing facility (SNF) support
    • Senior-focused care services

Want to learn more or connect with a provider services representative?
Contact our Provider Relations team today at (818) 461-5000. 

Learn more about our Premier Health Plan

Supporting the physicians who care for our members

For members Find providers Call Provider Relations