Patient Portal: MyChart

Welcome to the new UCI Health MyChart

Beginning December 1, 2025, UCI Health transitioned to an upgraded version of MyChart — your secure portal for appointments, messages, results and bill pay.

MyChart has a new look and feel to make it easier to stay connected with your care team and manage your health from anywhere. Read more about this important update below.

Access older records or pay past bills

Need older records or to pay an older bill?

Visit my-archive.ucihealth.org for information, bill pay and more related to any care occurring before December 6, 2025.

Need to reach out to your clinic?

Find phone numbers by department or search our locations to find the contact information you need. You can also get technical support for MyChart issues by calling UCI Health MyChart Patient Support at 1-833-469-2478.

You can also get technical help via chat by clicking into the chat bubble on the MyChart login page.

For answers to common issues, visit ucihealth.org/support.

What's new

The upgraded MyChart makes it easier to:

• View your medical records including past visits, medications, allergies and immunizations
• Schedule appointments and find care
• Request prescription refills
• Send secure messages to your care team for non-urgent needs
• See test results as soon as they’re available
• View and pay bills in one place

This improvement will ensure that you have all the necessary information at your fingertips.

What to expect

1. Your login stays the same
   Continue using my.ucihealth.org or the MyChart app with your current username and password.
   
   If you used Face ID or Touch ID, you can re-enable it after your first sign-in under Account Settings.
   
   If you're using the MyChart app, you'll need to add the new MyChart to your organizations list. Select Add Organization and search "uci health."
   
    
2. You’ll see two UCI Health options

• UCI Health (new): For current care—appointments, messages, results, and bills going forward.
• Archive (previous): For older information and bills related to care before December 6, 2025. The Archive will remain available for about one year.

Please note:

• Bills related to care received before Dec. 6, 2025, will appear in the archived MyChart.
• Bills related to care received on or after Dec. 6, 2025, will appear in the new MyChart.

3. Your past information is coming with you
   Most of your clinical information and three years of past MyChart messages will move to the new system. Older message threads will be read-only. To contact your care team, start a new message.

New to My Chart?

Create an account. If you were previously using Cerner or Athena to view information related to care received at the UCI Health Community Network, your information is now available in MyChart.

There are three ways to create your UCI Health MyChart account.

1. Activate your account 
   If you received a message from UCI Health inviting you to activate your MyChart, you can create your account using our instant activation link. You'll simply verify your date of birth, set up your username and password, and agree to the terms and conditions - no activation code required.
   
   If you did not receive an activation link, you can still request an activation code or contact your clinic for assistance.
2. At your next visit
   Ask your care team to help you sign up. They can register you for a MyChart account during your visit or give you an activation code to use at home.
3. Use self sign-up to receive an activation code

• Go to my.ucihealth.org and select “Sign up.”
• Under “No Activation Code?”, choose “Sign up with your information.”
• Complete the form to verify your identity and create your account.

Patients under 18 require a parent or adult proxy to sign up. 

Already have an activation code?

Visit the MyChart sign-up page and follow the on-screen instructions to create your account.

Proxy access and account updates

If you help manage care as a proxy (such as for a child, teen, or parent), you may notice updates to your level of access.

To follow state and federal privacy guidelines, proxies of patients ages 12-17 can still see basic information but may have limited access to certain sensitive details, such as lab results and notes.

For questions or access updates please call 833-469-2478.

Questions or technical help

If you have questions or need help accessing your MyChart account, call the Help Desk at 833-469-2478.

You can also get technical help via chat by clicking into the chat bubble on the MyChart login page.

Please note: If you previously used Cerner or Athena to view information for care received through the UCI Health Community Network, that information is now available in MyChart.  

Looking for information about My Health Rec or Athena? Visit our My Health Rec and Athena page.

Video visit patient instructions

For step-by-step guidance on how to join your video visit, please follow the instructions below.

• For English video visit instructions, click here: Video Visit Patient Instructions.
• Para ver las instrucciones sobre cómo tener una visita con un médico por video, haga clic aquí: Instrucciones para los pacientes sobre cómo tener una visita con su médico por video.

Why use MyChart?