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We're experiencing high call volumes

We are experiencing higher-than-normal call volumes, which may result in longer wait and call back times. We are working to assist you as quickly as possible. Thank you for patience. If you have urgent needs related to your care, please contact your clinic directly. If you need help with MyChart, please try ucihealth.org/support.

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We’ve upgraded MyChart!

UCI Health has launched a new version of MyChart to make managing your care even easier. You might see some changes to your electronic medical record experience.

Learn more about the new MyChart
Home Patient Login

Welcome to the new UCI Health MyChart

Beginning Dec. 1, 2025, UCI Health transitioned to an upgraded version of MyChart — your secure portal for appointments, messages, results and bill pay.

MyChart has a new look and feel to make it easier to stay connected with your care team and manage your health from anywhere. Read more about this important update below.

Patient Portal: MyChart

Log into MyChart

Need older records or to pay an older bill?

Visit my-archive.ucihealth.org for information, bill pay and more related to any care occurring before December 6, 2025.

Need to reach out to your clinic?

Find phone numbers by department or search our locations to find the contact information you need. You can also get technical support for MyChart issues by calling UCI Health MyChart Patient Support at 1-833-469-2478.

You can also get technical help via chat by clicking into the chat bubble on the MyChart login page.

For answers to common issues, visit ucihealth.org/support. 

Sending messages in MyChart

Your ability to send messages will temporarily change while we move to the new MyChart. Please review the schedule below: 

    • Dec. 1–4, 2025:
      You can still send new messages to your care team, but only through the MyChart Archive.
      Log in at: my-archive.ucihealth.org

    • Dec. 4–5, 2025:
      Messaging will be read-only.
      You will NOT be able to send new messages during this time.

    • Starting Dec. 6, 2025:
      Messaging will be fully restored in the new MyChart.
      Log in at: my.ucihealth.org

         Important: older message threads will be view-only. To contact your care team, start a new message. 

    Dates Can I send messages? Where to log in
    Dec. 1–4, 2025 ✔ Yes — you can send messages my-archive.ucihealth.org
    Dec. 4–5, 2025 ❌ No — messaging is read-only my-archive.ucihealth.org
    Dec. 6, 2025 and after ✔ Yes — full messaging is available my.ucihealth.org
     

What’s new

The upgraded MyChart makes it easier to:

  • View your medical records including past visits, medications, allergies, and immunizations
  • Schedule appointments and find care
  • Request prescription refills
  • Send secure messages to your care team for non-urgent needs
  • See test results as soon as they’re available
  • View and pay bills in one place

This improvement will ensure that you have all the necessary information at your fingertips.

What to expect

  1. Your login stays the same
    Continue using my.ucihealth.org or the MyChart app with your current username and password.
    If you used Face ID or Touch ID, you can re-enable it after your first sign-in under Account Settings.
    If you're using the MyChart app, you'll need to add the new MyChart to your organizations list. Select Add Organization and search "uci health". 
  2. You’ll see two UCI Health options
  • UCI Health (new): For current care—appointments, messages, results, and bills going forward.
  • Archive (previous): For older information and bills related to care before December 6, 2025. The Archive will remain available for about one year.

Please note:

  • Bills related to care received before Dec. 6, 2025, will appear in the archived MyChart.
  • Bills related to care received on or after Dec. 6, 2025, will appear in the new MyChart.
  1. Your past information is coming with you
    Most of your clinical information and three years of past MyChart messages will move to the new system. Older message threads will be read-only. To contact your care team, start a new message.

New to MyChart?

Create an account. If you were previously using Cerner or Athena to view information related to care received at the UCI Health Community Network, your information is now available in MyChart.

There are three ways to create your UCI Health MyChart account.

  1. Activate your account 
    If you received a message from UCI Health inviting you to activate your MyChart, you can create your account using our instant activation link. You'll simply verify your date of birth, set up your username and password, and agree to the terms and conditions - no activation code required.

     

    If you did not receive an activation link, you can still request an activation code or contact your clinic for assistance.

  2. At your next visit
    Ask your care team to help you sign up. They can register you for a MyChart account during your visit or give you an activation code to use at home.
  3. Use self sign-up to receive an activation code
  • Go to my.ucihealth.org and select “Sign up.”
  • Under “No Activation Code?”, choose “Sign up with your information.”
  • Complete the form to verify your identity and create your account.

Patients under 18 require a parent or adult proxy to sign up. 

Already have an activation code?

Visit the MyChart sign-up page and follow the on-screen instructions to create your account.

Proxy access and account updates

If you help manage care as a proxy (such as for a child, teen, or parent), you may notice updates to your level of access.

To follow state and federal privacy guidelines, proxies of patients ages 12-17 can still see basic information but may have limited access to certain sensitive details, such as lab results and notes.

For questions or access updates please call 833-469-2478.

My Health Rec patient portal

For community patients from UCI Health – Fountain Valley, UCI Health – Lakewood, UCI Health – Los Alamitos and UCI Health – Placentia Linda and related community locations, My Health Rec offers access to your patient records.  

Please note: If you previously used Cerner or Athena to view information for care received through the UCI Health Community Network, that information is now available in MyChart.  

Login (for registered users)

If you need any assistance with My Health Rec contact support at 888-252-8149. You can also use the Apple Health Data app for iPhone users as an additional way to access your health records.

Athena patient portal

For community network patients from outpatient clinics, Athena offers access to your patient records and personal health information.

Please note: If you previously used Cerner or Athena to view information for care received through the UCI Health Community Network, that information is now available in MyChart. 

Log into Athena

More Information about Electronic Medical Records

Electronic Medical Record FAQs - MyChart

Electronic Medical Record FAQs - My Health Rec

Questions or technical help

If you have questions or need help accessing your MyChart account, call the Help Desk at 833-469-2478.

You can also get technical help via chat by clicking into the chat bubble on the MyChart login page.

Video visit patient instructions

For step-by-step guidance on how to join your video visit, please follow the instructions below.

 

Why use MyChart?

  

Why use MyChart?

Learn about all the reasons to use MyChart for your medical records.