UCI Health will see you now: Welcome to our new co-workers and patients from Fountain Valley, Lakewood, Los Alamitos and Placentia Linda! 

My Health Rec Patient Portal FAQs

Answers to commonly asked questions about My Health Rec

How can I get access to my health records on the Apple Health app?

If you use an iPhone, you can access this hospital’s health records. Follow these steps:  

  1. Open the Health app on your iPhone.
  2. Select Health Records, then Get Started.
  3. Select this hospital name from the list of hospitals.
  4. Follow the prompts to log in to your hospital patient portal.

How will My Health Rec benefit me?

My Health Rec allows you to view, download and transmit your up-to-date health information. Specifically, you can:

  • View some pathology, radiology and lab results online rather than waiting for them to arrive in the mail
  • Access health records such as immunizations, medications and allergies in one place
  • View hospital records such as discharge summaries and notes about procedures, progress and consultations (including wound care, PT/OT/SLP, dietary, etc.)
  • Download health records to easily share with other doctors
  • Save time and postage by paying health bills online

Who is eligible to use the patient portal?

All patients can sign up for patient portal access. Signing up for the patient portal is quick, easy, and only takes a few minutes. Self-registration for all patients is being developed. 

How do I sign up for the patient portal?

You can enroll in the patient portal while completing the registration process at the hospital. During registration, simply tell our staff that you would like to sign up for  the patient portal. Soon after, you will receive an email invite that will provide a link to establish your own login and password information. If you don't receive an email, please check your spam / junk folder. You can also enroll after your registration process. Register by clicking on one of the links above using your personal information.
Once completed, you can view your patient portal information online via your personal computer, cell phone or tablet.

What do I need to enroll in the patient portal?

Enrolling in the patient portal only takes a few minutes. You simply need to provide a valid email address and an acceptable form of ID, which can include:

  • Driver’s license
  • State issued ID
  • U.S. Military ID    
  • Hospital Staff ID    
  • Passport    
  • Marriage license    
  • Divorce decree    
  • Adoption papers    
  • Social security card    
  • Birth certificate

What lab results will be viewable in the patient portal?

Most common lab test results will be viewable in the patient portal, such as Labs, Radiology and Pathology results. Some sensitive results are not currently available. Results that are not included in the patient portal are: 

  • STD screenings    
  • HIV    
  • Microbiology    
  • Some cancer markers    
  • Drugs of abuse, alcohol and pregnancy-related results

When will I see my results?

Some results will be delivered into the patient portal as soon as they are resulted and entered into your electronic health record. Please see below for specific time frames. Results post to the portal even if they were done as an outpatient or Emergency Department visit. 

  • Labs - Immediately after results are available    
  • Radiology - 72 hrs after results are available    
  • Pathology - 7 days after results are available

Is a mobile version of the patient portal available?

The patient portal can be accessed on any browser and any device with internet. The patient portal is also available as an app, or you can access your medical records through your iPhone’s Health app. 

Download the portal app for Android

Download the portal app for Apple

Will My Health Rec allow me to make online appointment requests or cancellation requests?

Currently, making online appointment and/or cancellation requests is not an available option with My Health Rec.

Will My Health Rec allow me to make online prescription renewal requests?

Currently, prescription renewal requests are not an available option with My Health Rec.

Need help? Call our My Health Rec patient support team


6 a.m.–10 p.m., seven days a week.

Just need to pay your bill?

UCI Health patients can pay bills online — without a MyChart account.

In this Section

Why use MyChart?