We value your feedback

Whether patients and their families would like to thank UCI Health for the care they received or share their concerns, our dedicated team of patient experience specialists is here to ensure that your experience with UCI Health is a positive one. 

Our services

We handle concerns, complaints and questions about: 

• Patient rights ›
• Requests for special assistance
• Anything else that can be done to make your experience as pleasant as possible

We also provide assistance with translators and sign-language interpreters. 

Express your gratitude

We're always happy to hear from patients who would like to thank our dedicated team members. If your life has been touched by UCI Health, we invite you to share your experience ›

Do you have a concern?

While in the hospital, all complaints or concerns should first be discussed with your nurses or physicians. If you are still not completely satisfied with the quality of care you receive, please contact us.

You may submit your comments and feedback by phone, email or mail. 

Phone: 714-456-7004

Email: healthexperience@hs.uci.edu

Mail:
Office of Patient Experience
UCI Health
P.O. Box 14091
Orange, CA 92868-4091

Please remember to include the following information in your communication with us:

• Your name
• The patient's name
• Date of service
• Location of service
• Patient's medical record number or date of birth
• A phone number or email address where you can be reached