Joe C. Wen & Family Center for Advanced Care FAQS
UCI Health is pleased to announce the opening of the Joe C. Wen & Family Center for Advanced Care at the new UCI Health – Irvine medical campus, 19200 Jamboree Rd. in Irvine.
Which services are moving to the Joe C. Wen & Family Center for Advanced Care?
If you currently see healthcare providers at the following UCI Health locations, your care will be transitioned to the new Joe C. Wen & Family Center for Advanced Care (Wen Center) on April 30, 2024:
Gottschalk Medical Plaza
Adult Primary Care Services moves to Wen Center, Suite 3100
Phone: 714-456-7016
Adult Specialty Care moving to Wen Center:
Pediatric Primary Care
Patients of
Dr. Candace Taylor and
Dr. Pei Lin N. Chang will see their doctors on the second floor of
the Wen Center, which will be operated by CHOC.
Phone: 888-770-2462
Pediatric Specialty Care
Patients of
Dr. Marjan Haghi and
Dr. Ajanta Naidu will see their doctors on the second floor of
the Wen Center, which will be operated by CHOC.
Phone:888-770-2462
UCI Health Newport — Old Newport Boulevard
If you previously received neurology care at the clinic on 401 Old Newport Blvd Ste 201, Newport Beach,
your physician may see you at the new location, Wen Center, Suite 4200.
Phone: 714-456-7720
Physicians moving to Wen Center:
UCI Health University Head and Neck Surgeons
If you previously received ENT/otolaryngology services at 250 E Yale Loop #200, Irvine, your physician will you
see at the new location, Wen Center, Suite 3100.
Phone: 714-456-7017
UCI Center for Autism & Neurodevelopmental Disorders
The center will move to Wen Center, Suite 1100
Phone:949-267-0400
Important information about billing at the Joe C. Wen & Family Center
for Advanced Care
Since your outpatient care is moving to a new location as of April 30, 2024, UCI Health wants to make sure you are aware of how we bill for services.
Q. Why am I being billed for facility and professional fees when I only saw the doctor and I wasn’t billed a facility fee before?
A. The new Center for Advanced Care is licensed as a hospital-based clinic. In California, hospitals with licensed clinics must bill separately for hospital services and physician services.
Q. What happens if I have insurance?
A. UCI Health has contracted with many payers to establish reimbursement for services and will bill your insurance for all services provided. Out-of-pocket expenses can vary by patient due to insurance plan benefits and coverage terms and conditions. Copayments, coinsurance or annual deductibles can be different by payer. UCI Health’s negotiated contract with your payer will impact your out-of-pocket expenses.
Q. What if I don’t have insurance?
A. UCI Health will assist you by screening for linkage to a government program. If you do not meet the criteria for application to a government program, UCI Health offers discounted cash packages to our uninsured and underinsured patients. Discounted cash packages are paid prior to services being rendered.
UCI Health strives to ensure your medical bills are accurate and easy to read and understand. If you have any questions, please contact us by phone at our Shared Billing office at 833-353-7700, mail or message us via MyChart. UCI Health offers financial assistance and interest-free payment plans.
Please review our Financial Assistance guidelines on our web site. You may also contact us at our Shared Billing office at 833-353-7700 and select option 8 for assistance.
