UCI Health OnCall Terms of Service

UCI Health takes your privacy seriously. We want you to know how we collect, use, share and protect your information. For details about patient confidentiality, view our Patient Privacy Policy ›

What we collect

We respect the right to privacy of all visitors to UCI Health websites. We do not collect information that would personally identify you unless you choose to provide it.

There are two types of information we collect on this website:

Personally identifiable information

In some instances, UCI Health collects personally identifiable information (such as email address, name, phone number, etc.) through this website. This information is only collected when volunteered by the user – for example, when completing a form to register for a class or subscribe to a newsletter.

Non-personally identifiable information

This website also collects non-personally identifiable user information, such as Internet Protocol (IP) addresses, cookies, Internet tags and navigational data. This information is used for system management and to improve the content and navigation of the site.

We do not match personally identifiable information with non-personally identifiable information. In other words, we do not link personal information (for example, your name and location) with visit information, such as pages visited or files downloaded. In effect, all such visit information is anonymous.

Personal information you submit, such as on an appointment request form, is shared only with UCI Health organization personnel who need this information to respond to your question or request. We do not save personal information to use for other purposes, and we do not provide it to any other organizations.

Google Analytics

This website may collect data that is non-personally identifiable using first- and third-party cookies for demographics and other behavioral information as a part of an advertising or remarketing program. Users may opt out of Google Analytics for Display Advertising through their browser settings or by adding an opt-out browser add-on ›

Disclosure of collected information

UCI Health does not disclose or share, without your consent, personally identifiable information, except for certain explicit circumstances in which disclosure may be required by law. Nor will UCI Health distribute or sell your personally identifiable information to third-party organizations.

Email communication, newsletters and related services

UCI Health provides you with the opportunity to receive communications from us. You can unsubscribe from these communications at any time.

Communication you send to us via email links on our site may be shared with a customer service representative, a medical expert or staff member who can best address your inquiry. We make every effort to respond in a timely fashion once communications are received.

Email does not provide a completely secure and confidential means of communication. Please do not send any personal health information via email.


If you decide you no longer wish to receive communication from UCI Health, send an email to hacontact@uci.edu or by regular mail to:

UCI Health Marketing & Communications
333 City Boulevard West
Suite 1250
Orange, CA 92868


Occasionally, we survey visitors to our site.

The results of these surveys are used in an aggregated form and your identity is protected. Survey results help us understand the needs of our visitors so we can improve our websites.

Information from these surveys may be shared with third parties with whom we have a business relationship. We generally do not ask for personally identifying information. If we do request contact information for follow-up, you may decline to provide it.

If survey respondents provide personal information (such as an email address), it is shared only with people who need to see it to respond to the question or request. It may also be shared with third parties who perform data management services for our site. Those third parties have agreed to keep all data from surveys confidential.

Protecting your privacy

When you visit UCI Health websites, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.

We use a variety of information security measures to protect your online transactions with us. UCI Health uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport.

SSL protects information you submit via our websites, such as your name, address and credit card number. 

UCI Health cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We take reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide.

Electronic transmissions via the Internet are not necessarily protected from interception, so we cannot absolutely guarantee the security or confidentiality of such transmissions.

If you reached this site through an ad from UCI Health

If you come to a UCI Health website through a UCI Health advertisement, the ad may have been served to you based on your interests or your browsing habits. If you want to opt out of being served UCI Health advertisements based on your browsing activity, you may opt out of cookies for multiple ad servers here ›

Links to other websites

UCI Health websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you're visiting.

Privacy policy updates

We may need to update our privacy policy as technology changes and UCI Health evolves. If we make significant changes to the privacy policy, a prominent message will be posted on our websites.

Acceptance of these terms

By using this website, you signify your acceptance of the terms of use. If you do not agree to these terms, please do not use our website.